NEC Connect Program fills critical transportation need


Northeastern Center’s (NEC) NEC Connect pro­gram began in July 2022 with a small grant and a goal of making transporta­tion easier for individuals in Northeast Indiana who are involved in the criminal justice system. With a lack of viable public transpor­tation options in the area, many of these individuals struggle to get to work, counseling, and other ap­pointments such as proba­tion or Drug Court. NEC in collaboration with commu­nity stakeholders has been able to remove the stress of transportation for these individuals with its NEC Connect Transportation Program.

Upon the program’s in­ception it quickly became apparent that the need for transportation services was far greater than original­ly anticipated. The annual goal of 800 rides was sur­passed with 976 transports provided between July 2022 and June 2023. Rides are provided at no charge to the individual.

As NEC Connect en­tered year two, the program expanded to continue to provide as much availabil­ity as possible for those utilizing the program. From July 2023 through June 2024 NEC Connect pro­vided 5,225 rides across LaGrange, DeKalb, No­ble, and Steuben counties. These four Northeast Indi­ana counties frequently see transportation as a barrier due to their rural nature and lack of resources. NEC Connect not only helps in­dividuals meet their needs but also increases compli­ance with probation and other requirements. This reduces costs to the com­munity while helping trans­form individuals who are making positive choices to change their life.

Nicole Johnson-Smith is the Director of both NEC Connect and the Communi­ty Health & Outreach Cen­ter and she had this to say regarding the overarching success of the program:

” Providing free trans­portation to those involved in the criminal justice sys­tem allows us to support individuals who are often faced with many barriers to change. One of the big­gest barriers is the lack of transportation. This could be a result of many factors, such as loss of license and an inability to afford a vehi­cle and all of the things that come with this expense. Transportation is the key to many other avenues for change, such as employ­ment, court, treatment, medical appointments, etc. By removing one barrier, many doors are opened that allow for change and progress towards becom­ing successful citizens in our community. It brings us great pride in those who utilize NEC Connect as we get to hear first-hand the successes that our riders are experiencing.”

The Northeastern Cen­ter is incredibly grateful for the partnership it has established with the State of Indiana and the support it has received specifically from the Division of Men­tal Health & Addiction for the NEC Connect Program and they are excited about the success of this program.

“Transportation con­tinues to be a barrier for successful re-entry, and re­covery, for justice-involved individuals,” said Becky Buhner, DMHA Deputy Director. “Northeastern Center’s Connect to Ride program is making signifi­cant strides to reduce those barriers.”

The Northeastern Cen­ter hopes for the continued growth and success of the NEC Connect program as it expands to meet the needs of those in the crim­inal justice system. As well as continuing to provide accessible and affordable behavioral health services to all members of the local communities who need it.

Northeastern Cen­ter, Inc. has been serving the people of LaGrange, DeKalb, Noble, and Steu­ben counties for over 45 years. The agency’s mis­sion is to help individu­als achieve emotional and mental wholeness through accessible, affordable, and quality behavioral health services.

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